Question 1

What areas do you serve?

Accepted Answer

We serve selected cities and suburbs. Enter your pincode on the booking page to check immediate availability for Door2Door Car Wash services in your area.

Question 2

Do you provide door-to-door service?

Accepted Answer

Yes. Our technicians arrive at your location with equipment and supplies to perform most services on-site, including exterior foam wash and interior deep clean.

Question 3

How long does a basic wash take?

Accepted Answer

A basic exterior wash typically takes 25–40 minutes for a standard car, longer for SUVs or heavily soiled vehicles. We provide an estimated duration when you book.

Question 4

Can you clean interiors at my home?

Accepted Answer

Yes. We offer full interior cleaning on-site—vacuuming, shampooing, leather care and stain treatment—so you don't need to drop off the car.

Question 5

Do you use water from my home?

Accepted Answer

We can use your water supply or bring our own water supply on request. If we bring water, a nominal fee may apply depending on job size and location.

Question 6

Are your products safe for my car's paint?

Accepted Answer

Yes. We use pH-balanced, paint-safe detergents and industry-standard coatings. We select products based on your paint type and condition.

Question 7

Do you offer PPF and ceramic coating?

Accepted Answer

Yes. We provide professional paint protection film (PPF) installation and ceramic coating at selected locations or studio appointments for best results.

Question 8

How do I pay?

Accepted Answer

We accept UPI, card payments, net banking and cash. You can also pay online during booking for contactless service.

Question 9

Do you provide warranty for coatings or PPF?

Accepted Answer

Warranties vary by product and installation type. We provide clear warranty terms at booking and on the invoice for ceramic coating and PPF installs.

Question 10

Is engine bay cleaning safe?

Accepted Answer

Engine bay cleaning is carried out with care. We cover sensitive components and avoid direct water exposure to electronics unless the vehicle allows safe access.

Question 11

Can you remove stains from upholstery?

Accepted Answer

Most common stains respond well to our treatments. Some chemical or deep-set stains may need further sessions; we advise after inspection.

Question 12

Do you clean leather seats?

Accepted Answer

Yes. We use leather-safe cleaners and conditioners that clean, restore and protect without drying or cracking material.

Question 13

How do I book?

Accepted Answer

Book online from this website, call +91 85272-27733 or use the booking button on this page. You will receive a confirmation with the slot details.

Question 14

Can I reschedule a booking?

Accepted Answer

Yes. Reschedule via your booking confirmation or call our support line at least 6 hours before the slot to avoid charges.

Question 15

What if it rains on the booked day?

Accepted Answer

We will contact you to reschedule for a dry day for exterior jobs. Some interior-only services may still be completed if agreed.

Question 16

Do you offer fleet services?

Accepted Answer

Yes. We offer tailored fleet plans with scheduled visits, consolidated billing and priority slots for businesses and car fleets.

Question 17

How do you protect delicate trims and badges?

Accepted Answer

We mask fragile trims and chrome parts during polishing and PPF installation to avoid accidental damage.

Question 18

Can you remove bird droppings and tar?

Accepted Answer

Yes. We use safe solvents, clay bars and spot treatments designed to remove contaminants without harming paint.

Question 19

Do you offer monthly maintenance plans?

Accepted Answer

Yes. We provide subscription plans for regular washes and periodic detailing to maintain your car’s finish and value.

Question 20

What sizes of vehicles do you service?

Accepted Answer

We service cars, SUVs, MPVs and light commercial vehicles. For larger or specialised vehicles, contact us for a custom quote.

Question 21

Are your technicians background checked?

Accepted Answer

Yes. All technicians undergo training and background verification before field assignments.

Question 22

Can you handle paint touch ups?

Accepted Answer

We can perform light paint correction and minor touch-ups. Major body repainting is referred to certified body shops.

Question 23

How long does ceramic coating last?

Accepted Answer

Lifespan depends on the product and maintenance—typically 1 to 5 years. We provide care instructions to optimise longevity.

Question 24

Is PPF installation reversible?

Accepted Answer

Yes. Professionally installed PPF can be removed by trained technicians without damaging the underlying paint when done correctly.

Question 25

Do you offer gift cards or vouchers?

Accepted Answer

Yes. Gift vouchers are available online and at select studios—great for gifting services like ceramic coating or full detailing.

Question 26

What safety steps do you follow during health alerts?

Accepted Answer

Technicians follow hygiene measures, use contactless payments when requested, and wear protective gear if needed.

Question 27

Can you remove pet hair?

Accepted Answer

Yes. We use dedicated extraction tools and brushes to remove pet hair from seats and carpets effectively.

Question 28

Do you offer headlight restoration?

Accepted Answer

Yes. Headlight polishing removes yellowing and light scratches, improving light output and appearance.

Question 29

Can I get a quote before booking?

Accepted Answer

Yes. Use our quote tool on the site or call support. For complex jobs we may suggest an inspection for an accurate estimate.

Question 30

Do you move my car during service?

Accepted Answer

We only move vehicles with explicit customer permission and log all movements. Keys are handled securely and returned after service.

Question 31

How do you handle heavily soiled cars?

Accepted Answer

We assess condition and recommend suitable packages. Very heavy soiling may require additional time or a staged approach.

Question 32

Are prices fixed or estimated?

Accepted Answer

Some services have fixed starting prices. Complex work receives an on-site estimate before full acceptance.

Question 33

Can you clean after a pet accident?

Accepted Answer

Yes. We offer bio-safe cleaning and specialised treatments; severe cases might need follow-up visits to fully remove odour.

Question 34

Do you offer pickup and drop?

Accepted Answer

We focus on doorstep service. Pickup and drop is available in selected locations for large jobs or studio-only services.

Question 35

How do you protect vehicle electronics?

Accepted Answer

We isolate electronic components and avoid direct water contact. Sensitive modules are masked or covered during cleaning.

Question 36

What if I am not satisfied with the service?

Accepted Answer

Contact customer care within 48 hours. We will re-inspect and correct issues where applicable as part of our service guarantee.

Question 37

Can you apply interior protection sprays?

Accepted Answer

Yes. We offer fabric and leather protectants to reduce staining and UV damage; these are available as add-ons.

Question 38

Do you offer weekend slots?

Accepted Answer

Yes. Weekend and evening slots are available but tend to book fast. Book early to secure your preferred time.

Question 39

Can you handle alloy wheel repairs?

Accepted Answer

We offer minor wheel refurbishment and curb-rash repair. Major structural damage requires a wheel specialist.

Question 40

Do you provide invoices for corporate billing?

Accepted Answer

Yes. We issue GST-compliant invoices and can set up consolidated billing for corporate and fleet accounts.

Question 41

How often should I get a full detail?

Accepted Answer

A full detail every 4–6 months keeps paint and interiors in prime condition; higher-use vehicles may need more frequent care.

Question 42

Can you restore matte paint finishes?

Accepted Answer

Matte paints need specialist treatments to avoid adding gloss. We offer tailored care plans for matte finishes.

Question 43

Do you remove stickers and adhesives?

Accepted Answer

Yes. We use safe adhesive removers and heat techniques to avoid paint damage and leave a clean surface.

Question 44

What should I do before the technician arrives?

Accepted Answer

Remove valuables and personal items, clear space around the vehicle if possible, and provide access instructions if needed.

Question 45

Are chemicals eco-friendly?

Accepted Answer

We prefer lower-impact and biodegradable products where they meet performance needs. Product choices may vary by service.

Question 46

Do you offer student or senior discounts?

Accepted Answer

Promotional discounts are offered from time to time. Check our offers page or contact support for current deals.

Question 47

Can I request a specific technician?

Accepted Answer

Yes—when possible we assign the same technician if requested and available. Mention the preference when booking.

Question 48

How do you handle keys and security?

Accepted Answer

We take keys only with your explicit permission, log all movements, and return the vehicle to the agreed spot after service.

Question 49

Can you detail classic or vintage cars?

Accepted Answer

Yes. Vintage cars are handled with a low-impact approach. For extensive restoration we recommend a studio appointment.

Question 50

How can I provide feedback?

Accepted Answer

You will receive a feedback link after service. You can also email tdg.okhla@gmail.com or call support for any comments.

Doorstep Service

Trained Technicians

Quality Products

Quick Turnaround

Transparent Pricing

Customer Support

Eco-Conscious Options

Our Services

Exterior Foam Wash

How It Works

Gallery

Sample Prices

Basic Wash